Friday, September 7, 2007

Management bubble 1 - "Management Decision"

I was asked to support blah blah blah project in a "crisis". At normal situation, I hardly find some senior colleagues being technical. In any sense, they are managers managing your day to day tasks with indulgence. We seldom find any proactive technical advices from them.

During any crisis, they will demonstrate their excellent management skills to promote positivism. First, they would act like a beast walking around to beat you work faster and harder to minimize business impact. Then, they will suggest and reckon every possible means with unknown jargons and peculiar ideas. And you will be asked for N times since there are N managers.


According to my statistics, Server, SAN, restart and failover are the most common words and you would hear not less than a hundred times in high profile problem.

Who ever screw up the thing can only pretend to be innocent by stating "no error in the log". Or simply, attacking counterparts to divert attention.

Management team will then guide technical potatoes on the "superficial positive" way to handle the problem (without actually solving it or so-called problem management) .

Whenever you would like to free from the clutches of the problem by really addressing the problem with any actions on your team, your manager can easily override it by
the so-called Management decision.

I found that it 's such a magic term can place in every situation:

P=potato
M=manager

P: Can we restart xxx for faster recovery ?
M: No, you cant do that. It 's management decision.

P: Could we decline this project? We have been running out of resources.
M: No, it 's strategic. It 's management decision

The only way to be anti- "management decision"

M: Why do you resign? You have so bright future and you are so brilliant.
P: It 's my suck decision.

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